System Update Notice | 20260924

Dear Valued Customer,

To further enhance system stability and user experience, the Shipber system completed a maintenance update on September 24, 2026.

This update includes the following feature optimizations and issue fixes:

• New Features & Enhancements：

  1. Optimized the Invoice > Reconciliation page by adding summary data display and detailed breakdown views, with support for exporting reconciliation data. Exported files can be viewed and downloaded from the Download Center.

  2. The Claims Beta is now available, supporting shipment claim submission and progress tracking.

• Issue Fixes：

  1. Fixed an issue where Data Center data generation could remain incomplete when processing large data volumes.

  2. Fixed an issue where some delivered shipments still displayed the status as In Transit.

  3. Fixed an issue where the Profit Report could not be used due to system errors.

  4. Fixed an issue where exporting Shipment History after filtering by Pickup Date returned an empty list.

If you encounter any issues while using the system, please contact our online support team via the in-system message center.

Thank you for your understanding and support!
We will continue to optimize the system to provide you with a more stable and efficient experience.

Shipber Team
September 24, 2026