System Update Notice | 20260520

Dear Valued Customer,

To further enhance system stability and user experience, the Shipber system completed a maintenance update on May 20, 2026.

This update includes the following feature optimization and issue fixes:

• New Features & Enhancements：

  1. Added the Delivery Change feature in the Shipment module, allowing users to submit delivery change requests for eligible shipments.

  2. Added Reconciliation settings under Automation > Credit Usage, allowing brands to configure reconciliation rules such as processing method, shipment scope, completion conditions, and invoice date range.

• Issue Fixes：

  1. Fixed an issue where the FedEx billing weight was displayed incorrectly in Shipment Details.

  2. Fixed an issue where duplicate refund records appeared on the Transaction Records > Shipping page.

  3. Fixed an issue where some data was missing when exporting Shipment History details.

If you encounter any issues while using the system, please contact our online support team via the in-system message center.

Thank you for your understanding and support!
We will continue to optimize the system to provide you with a more stable and efficient experience.

Shipber Team
May 20, 2026