Skip to main content
SHIPBER.com Help Center home page
  • Community
  • Submit a request
  • Sign in
  • Sign in
  • Community
  • Submit a request
  1. SHIPBER.com
  2. FAQ

FAQ

Setting FAQ

  • Why do admin users able to access unreleased function after they have been assigned a new permission group?

Shipment Related FAQ

  • Why is the signature fee does not include in the FedEx shipping rate but billing adjusted later ?

Error Message

  • Create Label: Authentication Failed
  • Deposit: No Corresponding Account has been Set. Please Contact the Administrator to Set It

Client Admin Related FAQ

  • Carrier Setup: How Import Carrier Accounts From Admin User works?
  • Where can I get more information about the Carrier Charges?
  • Who can I reach out to with the in-app Live Chat?
  • Why is the order refund status shows: "Exception"
  • Why can't I cancel the shipment?
  • Why there are no rates showing when I click "Get Rate"
See all 12 articles

Tech Support FAQ

  • How do I reset password?
  • How do I fund my account?
  • Why am I seeing a system error message: "Insufficient balance."?

Outbound Order Related FAQ

  • Order Operation Related FAQ

Integration

  • Unable to request API Key on UPS
SHIPBER.com
简体中文
Powered by Zendesk