Before start processing the shipment, users might want to get familiar the function on the "Shipment" page, the article "Shipment Function Description" will help users on this. Once you get familiar with the function, you can move on to the next section "Suggested Workflow " to process the shipment
Stage 1 - Get Rate
Users can utilize the "Calculator" function to get rate, and compare the rates between carriers
Stage 2 - Create Shipping Label
Users can either create a single shipping or create bulk create label by batch upload
- Single Label
- Bulk Shipment
Stage 3 - Void Labels
In some cases, users might need to void a label, either it was printed or not. There are two ways to void unused labels
- Cancel Label
- Refund Management
- Search for "Request for Refund" Section
1. The shipment must not be scanned.
2. If those shipments are billed the shipments are unable to be voided.
Stage 4 - Review Label Information
In this step, users can reprint label, view shipment information, export shipments
- Modify Uploaded Shipments
- Reprint Label
- Search for "Reprint Label"
Stage 5 - Review Shipment Information
- Review Shipment
- Search for "Review Shipments"
- Export Shipments as Excel Data Sheet
- Search for "Export"
Stage 6 - Tracking
This function allow user to track their package, the shipment will sort by their status
Stage 7 - Download POD
Once the package shown delivered, users can download the proof of delivery without logging into their carrier account, and download multiple POD by different shipments at once
Stage 8 - Return Shipments
If the clients request a return service, user can follow the steps on the below article
Please sign in to leave a comment.