Shipment Processing

Before start processing the shipment, users might want to get familiar the function on the "Shipment" page, the article "Shipment Function Description" will help users on this. Once you get familiar with the function, you can move on to the next section "Suggested Workflow " to process the shipment

Suggested Workflow 

Stage 1 - Get Rate 

Users can utilize the "Calculator" function to get rate, and compare the rates between carriers

• Get Rates

Stage 2 - Create Shipping Label

Users can either create a single shipping or create bulk create label by batch upload 

• Single Label 
  • Create Label
• Bulk Shipment
  • Batch Create Shipments 

Stage 3 - Void Labels 

In some cases, users might need to void a label, either it was printed or not. There are two ways to void unused labels

• Cancel Label
• Refund Management
  • Search for "Request for Refund" Section 

Stage 4 - Review Label Information

In this step, users can reprint label, view shipment information, export shipments 

• Modify Uploaded Shipments
• Reprint Label 
  • Search for "Reprint Label"

Stage 5 - Review Shipment Information

• Review Shipment 
  • Search for "Review Shipments"
• Export Shipments as Excel Data Sheet 
  • Search for "Export"

Stage 6 - Tracking 

This function allow user to track their package, the shipment will sort by their status

• Package Tracking

Stage 7 - Download POD

Once the package shown delivered, users can download the proof of delivery without logging into their carrier account, and download multiple POD by different shipments at once 

• Download Proof of Delivery

Stage 8 - Return Shipments 

If the clients request a return service, user can follow the steps on the below article 

• Generate Return Label

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