Download Proof of Delivery
This function allows users to download the Proof of Delivery (POD), the system supports bulk POD downloads and single POD downloads. Please note that the POD is available only when the tracking status shows "Delivered".
- Search Shipments
- POD Download
Search Path: Shipments - Shipment History - Printed - Search - Download POD
Click the "Shipment History" page, and select "Printed"
Input your shipment information in the search field or search the shipment directly on the page (Please see the below notes)
The system supports using shipment number, tracking number, reference number, or customer order number to search
Select single or multiple shipments and click "Download POD"
A message will pop up, you can select confirm to minimize the tab or stay on this page
Once the task is completed, you will reach the following page
POD that is available
And the shipments with POD are not available (Please see below notes)
The shipments that are not delivered will show POD is not available, any questions related to the package's tracking status, please contact your Admin.
The system supports downloading the POD one by one and downloading all the POD at once
Single POD Download
Search Path: Shipments - Create Shipment - Printed - Search - Download POD - Export
Click the “Export” icon for the shipment that needs to download POD
The POD is exported as a PDF
Bulk POD Download
Search Path: Shipments - Create Shipment - Printed - Search - Download POD - Download All
Scroll down the page and select "Download All"
All POD will be exported as PDF documents
Preview All PDF
Search Path: Shipments - Create Shipment - Printed - Search - Download POD - Preview All
Select "Preview All"
Review All POD
Check Tracking Status
Search Path: Shipments - Create Shipment - Printed - Shipment No(Blue)
Click on the shipment number
Click the tracking number highlighted in Blue
Once you clicked, a window with tracking information will pop up
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