Why is the order refund status shows: "Exception"

The status "Exception" appears when one of the below two events occur:

• When the routing record of the tracking number manifested after the refund request is submitted and approved 
  • (When the tracking# is used after the refund request is submitted and approved)
• When the routing record of the tracking number manifested during the refund-countdown period
  • (When the tracking# is used after the refund request is submitted and before it is approved)

Please contact your administrator if your refund request status is marked as "Exception"